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Asterino and Associates, Inc.: medical billing, billing medical software, and medical practice management
Meet the people who provide the highest level of customer service.
Meet Our Staff

Christopher Asterino of Asterino and Associates, Inc., a provider of  medical billing, billing medical software, and medical practice management Christopher J. Asterino ~ Chairman & CEO
Mr. Asterino is in his third decade of owning and operating medical billing and medical practice management companies that have consistently excelled in growth, customer service and earnings. He has extensive experience and expertise in the management of healthcare receivables. He has devoted his career to building an organization that develops and relies on relationships with both employees and clients. To learn more about Mr. Asterino, please download his resume.


JoAnn Barbato of Asterino and Associates, Inc., a provider of  medical billing, billing medical software, and medical practice managementJoAnn Barbato ~ Vice President of Operations
Ms. Barbato joined Asterino and Associates in January 2009.  Prior to joining A&A, JoAnn was the Manager of Patient Financial Services at Rhode Island Medical Imaging (RIMI).  RIMI is a group of 55 physicians providing Interventional and Diagnostic Radiology services to 4 hospitals and 6 free standing imaging centers owned by RIMI, including Rhode Island Vascular Institute.   She was responsible for all aspects of revenue cycle management, clinical coding (Including implementation of PQRI), collections, scheduling, compliance audits and credentialing.  Prior to joining RIMI, JoAnn was COO of Medical Business Systems (MBS) in Boston, Massachusetts.  MBS was a multi-specialty medical billing company with offices in Providence, San Jose, Las Vegas, Phoenix and Albany, N.Y.  JoAnn has over 20 years of healthcare management experience, contracting and extensive revenue cycle experience in the specialties of Radiology, Pediatrics, Emergency Medicine, Primary Care, Gastroenterology, Pathology and Orthopedics. At Asterino &Associates, JoAnn will be responsible for all aspects of the companies operations.


Tony Asterino of Asterino and Associates, Inc., a provider of  medical billing, billing medical software, and medical practice managementAnthony S. Asterino ~ Vice President of Corporate Development
Mr. Asterino is approaching his fourth decade in the healthcare industry where he has applied his financial expertise to the business of physician reimbursement across the United States. He is currently an Adjunct Faculty Member of a teaching hospital with an emergency medicine residence program where he provides practice management lectures to first, second and third year EM residents with respect to billing, coding, employment agreements and personal financial planning. In addition to his 25 years in private practice as a Certified Public Accountant in the state of New York, he has extensive experience in accounts receivable management services as well as practice management experience such as litigation support, securing capital for expansions, valuation of medical practices, economic modeling, pension planning and design, cash management and budgeting. To learn more about Mr. Asterino, please download his resume.


Cindy Reber of Asterino and Associates, Inc., a provider of  medical billing, billing medical software, and medical practice managementCindy Reber ~ Operations Director
Ms. Reber oversees the daily operation at Asterino and Associates. Since joining A&A in 2003, Cindy has held several positions with in the revenue cycle and is currently the Director of day to day operations. Prior to joining A&A, Cindy was a small business owner where her responsibilities included profit and loss performance, leadership and supervision, client relations, inventory control, purchasing and quality control. Her prior experience also includes over seven years in the banking industry.


Dolores Chavez of Asterino and Associates, Inc., a provider of  medical billing, billing medical software, and medical practice managementDolores Chavez ~ Manager, Accounts Receivable
Ms. Chavez currently manages the A/R department at Asterino and Associates. She has extensive experience with accounts receivable and all aspects of processing medical claims, including knowledge of government programs, HIPAA regulations and employer compliancy policies. Prior to joining A&A, Dolores managed the A/R department at Phoenix Children’s Hospital, a pediatric specialty hospital with 345 beds. Her background also includes 6 years of medical billing and collecting, 2 years of accounts receivable processing and 7 years as front and back office coordinator for Planned Parenthood of America. Dolores graduated from San Joaquin Valley College.


Beth Gillespie of Asterino and Associates, Inc., a provider of  medical billing, billing medical software, and medical practice managementBeth Gillespie ~ Executive Assistant
Ms. Gillespie is responsible for all aspects of administrative support to the CEO and the Sr. Management team. This includes the compiling of month end reports, creating and distributing company policy and procedure communications, generating and maintaining client operation manuals and purchasing and inventory control of office supplies. Ms. Gillespie also coordinates the office social events, company meetings, seminars and other off-site business activities for all employees. Beth joined A&A in 2003 after 17 years in administrative positions in the travel industry.


 

Customer Service Team of Asterino and Associates, Inc., a provider of  medical billing, billing medical software, and medical practice managementPatient Financial Services
Our Patient Financial Services Representatives are very familiar with the clients they represent. They use their knowledge and expertise to provide accurate and helpful information applicable to each individual situation. They assist patients with billing and payment options, while interacting with representatives from various insurance carriers to insure all claims are processed properly and payments due to our clients are collected.


Coding Team of Asterino and Associates, Inc., a provider of  medical billing, billing medical software, and medical practice managementCoding
Before a claim can be submitted for payment, the procedure must have the correct code applied for proper billing. Our coding department is staffed with certified coders armed with many years of experience in the complexities of CPT Codes, modifiers, and the art of diagnosis coding. This enables them to accurately and effectively code the thousands of procedures performed by our clients each month.


Payment Posters of Asterino and Associates, Inc., a provider of  medical billing, billing medical software, and medical practice managementCash Applications
Our Payment Posting division is responsible for entering thousands of patient payments into our database each month. Their position is crucial to the accurate and timely records we maintain for our clients. As payments are posted to individual accounts, each accounts is closely monitored for any additional outstanding payments due, which triggers the follow up actions of our A/R department. Together they insure the accuracy of our patient accounts.


Account Receivables of Asterino and Associates, Inc., a provider of  medical billing, billing medical software, and medical practice managementAccount Receivables
Asterino & Associates has developed the most thorough and effective follow up procedures in the industry. Our A/R representatives are experts in the research, correction and re-submittal of denied claims, along with written appeals. Their experience enables them to consistently increase collection ratios on previously denied claims, and their efforts result in an above average return for our clients.


Information Technology Department of Asterino and Associates, Inc., a provider of  medical billing, billing medical software, and medical practice managementInformation Services
Our IS team provides support to both our internal operations as well as healthcare providers in the community. Using current technology developments and enhancements enables us to provide the highest level of service for the most efficient and accurate exchange of information, the department manages the receipt of large quantities of billing data sent to A&A from around the country on a daily basis and is responsible for all reporting including standard Billing and Collection reports to very complex custom built reports. We are also a reseller of Dell computer products and offer installation and support for all hardware sales.

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